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Privacy Policy — Orion Games Studio

Last updated: 9 November 2026
Controller: Orion Games Studio (“we”, “us”)
Contact: support@oriongamestudio.com
Website: https://oriongamestudio.com

This Privacy Policy explains how we collect, use, and share information when you play our mobile games, including Match Realms, Spoolbound: Yarn Puzzle, Vortexio Block Shooter, Blastfall, and future games we publish under the same studio (together, the “Games”).

1. Who this policy covers

This policy applies to players of our Android (Google Play) games and related studio pages on oriongamestudio.com. Some Games may also ship on iOS later; the same principles apply unless a store-specific notice says otherwise.

2. Information we collect

Depending on the Game and the features you use, we may process:

2.1 Information you provide

  • Support emails and the content you send to support@oriongamestudio.com

  • Optional profile details such as a display name or avatar (including a photo you choose, where the Game allows gallery pick)

2.2 Account and progress data (PlayFab / Microsoft)

Where a Game uses PlayFab, we may process:

  • An anonymous or linked player account ID

  • Cloud save / progress, inventory, leaderboard scores, and avatar data

  • Sign-in identifiers when you choose to link an account (for example Google Sign-In on Android, or Sign in with Apple on iOS where enabled)

2.3 Advertising and device identifiers

Our Games show ads (typically interstitial and rewarded). Advertising partners may process:

  • Advertising ID (e.g. Google Advertising ID)

  • Approximate device/app signals used for ad serving, frequency capping, fraud prevention, and (where allowed) personalized ads

  • Consent / non-personalized ad choices collected via Google’s User Messaging Platform (UMP) where implemented

2.4 App store and purchase data

  • Google Play purchase / entitlement signals through Unity IAP / Google Play Billing when you buy an in-app item

  • Optional Google Play In-App Review prompts (no extra personal profile is collected by us beyond what Google’s review flow uses)

2.5 Local device data

  • Local save files and settings stored on your device

  • Local notification tokens / scheduled local reminders (e.g. gentle return reminders). These are typically device-local unless a cloud push service is separately enabled

2.6 Diagnostics and gameplay analytics

  • Crash / error logs and basic gameplay events needed to keep the Games stable

  • In Match Realms, gameplay analytics may also be sent through PlayFab-backed analytics backends

We do not currently operate Firebase Analytics or Firebase Crashlytics as live SDKs in the shipped Games covered by this audit (see Section 4).

We do not intentionally collect precise GPS location, government ID numbers, or payment card numbers (payments are handled by Google Play / Apple).

3. Why we use the information (purposes)

  • Provide the Game — Load levels, sync progress, leaderboards, avatars

  • Ads & monetization — Show interstitial / rewarded ads; respect consent choices

  • Purchases — Restore entitlements you bought

  • Support — Answer bug reports and account requests

  • Stability & improvement — Fix crashes, balance difficulty, understand feature usage

  • Legal — Comply with law, enforce terms, prevent fraud/abuse

Legal bases under the GDPR (EEA/UK players), where applicable: contract (providing the Game), legitimate interests (security, basic analytics, product improvement), consent (personalized ads / non-essential tracking where required), and legal obligation.

4. Third parties

We share data with service providers only as needed to run the Games:

Hosting for this website is provided by Hostinger. The public site itself is not used to create player accounts.

Not active as live SDK (verified in project sources, Nov 2026): Firebase Analytics / Crashlytics are not running in Match Realms (stubbed/removed after startup issues). No google-services Firebase wiring was found in Spoolbound, Blastfall, or Vortexio. Unity Analytics packages may appear in a project manifest without active game code calling them; we do not treat them as a live data processor unless a future build enables them — in which case this policy will be updated.

5. Advertising ID, personalized ads, and consent

  • Ads may use your device’s advertising ID.

  • In regions that require it (for example EEA/UK and other consent regions), we present a consent form (Google UMP) before personalized ads.

  • You can reset or limit your advertising ID in your device settings, and you can change ad choices via the in-game privacy / consent entry points where available.

  • If you decline personalized ads, we may still show non-personalized ads so the Game remains free to play.

6. Children

Our Games are general-audience titles and are not directed to children under 13 (or the equivalent minimum age in your country). We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal data, contact support@oriongamestudio.com and we will delete it where required.

7. Retention

  • Local device data remains until you clear app data or uninstall.

  • PlayFab account / save / leaderboard data is kept while the Game service is offered and your account remains active, unless you request deletion sooner.

  • Support emails are kept as long as needed to resolve your request and for legitimate business records.

  • Ad partners apply their own retention periods under their policies.

8. Your rights (GDPR / similar)

If you are in the EEA, UK, or another region with similar laws, you may have the right to access, correct, delete, restrict, port, and object to certain processing, and to withdraw consent where processing is based on consent.

To exercise these rights for data we control, email support@oriongamestudio.com with the Game name and any player ID / account email you use. We may need to verify the request.

You may also lodge a complaint with your local data protection authority.

For advertising choices controlled by Google or other ad partners, use their tools and your device settings as well.

9. Deletion requests

To request deletion of your PlayFab-linked progress / account data and related studio-held support records, email:

support@oriongamestudio.com

Subject line suggestion: Data deletion request — [Game name]

Include: platform (Android/iOS), approximate install region, and any in-game player ID or linked account email. We will process verified requests within a reasonable period (and within legal deadlines where they apply). Uninstalling the app removes local data but does not by itself delete cloud saves.

10. International transfers

Our providers (Google, Microsoft/PlayFab, Unity, and others) may process data in data centers outside your country, including the United States. Where required, they use appropriate safeguards (for example Standard Contractual Clauses). See each provider’s privacy policy for details.

11. Security

We use industry-standard service providers and limit staff access to player data. No method of transmission or storage is 100% secure.

12. Changes

We may update this policy. The “Last updated” date at the top will change, and the latest version will be posted at:

https://oriongamestudio.com/privacy-policy
(and the Turkish version at https://oriongamestudio.com/tr/gizlilik-politikasi when published)

13. Contact

Orion Games Studio
Email: support@oriongamestudio.com
Website: https://oriongamestudio.com